Diabetes & Glandular Disease Clinic
Telephone Calls |
We realize that in some instances it is more
convenient for you to call and discuss
your situation over the telephone rather than schedule an office
visit, (i.e., reporting blood sugars and/or insulin
adjustments). You may do so
by contacting our "Triage Line" which is open from 8:30am until 5:00pm -
excluding lunch from 12:00 noon - 1:00pm. During the lunch hour, there will
always be someone to assist you in the event of an emergency. There may be some
instances when we are assisting other patients and you will reach our voicemail
system. Our voicemail system is designed to provide our patients with an
adequate amount of time to leave a detailed message. Please be aware that we
check our voicemail messages regularly, so leaving numerous messages will only
delay your return call. You must understand that some situations cannot be
resolved over the telephone. In these cases, no advice will be given as you will
be asked to come into the office for an evaluation.
Overall, it is our preference to schedule an office visit to discuss any questions pertaining to your lab results.
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